Privacy policy

Effective Date: 27 September 2026

Dhiya Fashion respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • Order details

  • Payment and transaction-related information

  • Customer service communications

  • Information voluntarily provided by you

We may also collect certain technical information when you use our website, such as device information, browser information, IP address, cookies, and website usage information.

2. How We Use Your Information

We may use the information collected to:

  • Process and fulfil your orders

  • Arrange delivery

  • Process payments

  • Provide customer support

  • Communicate with you regarding your orders

  • Send important service-related notifications

  • Improve our website, products, and customer experience

  • Prevent fraud, misuse, and security issues

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where permitted and where applicable

3. Payment Information

Payments may be processed through third-party payment gateways.

Dhiya Fashion does not necessarily store your complete card, UPI, banking, or other sensitive payment credentials on its own systems. Payment information may be handled directly by the relevant payment service provider according to its privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to manage cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party service providers for services such as:

  • Payment processing

  • Shipping and logistics

  • Website hosting and technology

  • Analytics

  • Customer communication

  • Marketing and advertising

These service providers may process information as necessary to provide their services.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for business, transaction, customer service, legal, accounting, security, or regulatory purposes.

8. Your Information

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or other actions relating to your information.

For privacy-related requests, please contact us using the details below.

9. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

10. Changes to This Policy

Dhiya Fashion may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised effective date.

11. Contact Us

For privacy-related questions or requests:

Dhiya Fashion
Email: support.dhiyafashion@gmail.com
Phone/WhatsApp: 9751638409
Address: 5/155,kattur,Amani kondalampatty,Nattamangalam,salem,636010