Terms of service

Effective Date: 27 September 2026

Welcome to Dhiya Fashion. By accessing or using our website and purchasing our products, you agree to these Terms of Service.

Please read these terms carefully before using our website.

1. Website Usage

You agree to use the Dhiya Fashion website only for lawful purposes and in accordance with these Terms of Service.

You must not use the website in any way that may damage, disrupt, or interfere with the operation or security of the website.

2. Products

We make reasonable efforts to display product images, colours, designs, descriptions, and other product information as accurately as possible.

However, actual colours may vary slightly depending on lighting conditions, photography, monitor settings, screen resolution, and individual devices.

Product availability may change without prior notice.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product information, or other errors that may occur on the website.

Applicable taxes and shipping charges, if any, will be displayed as required during checkout.

4. Orders

Placing an order through our website constitutes a request to purchase the selected products.

An order may be cancelled or declined in certain circumstances, including:

  • Product unavailability

  • Pricing or listing errors

  • Payment issues

  • Incorrect customer information

  • Suspected fraudulent or unauthorized transactions

  • Other circumstances requiring cancellation

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

5. Payment

Orders must be paid using the payment methods available at checkout.

Payment processing may be handled by third-party payment service providers.

We do not guarantee the availability of every payment method at all times.

6. Shipping & Delivery

Orders are generally dispatched within 24 hours and delivered within approximately 3–5 business days, subject to the terms and conditions described in our Shipping Policy.

Delivery timelines are estimates and may vary due to circumstances beyond our reasonable control.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should inspect their order promptly after delivery and report eligible damage, defects, or incorrect products within the specified time period.

8. Intellectual Property

All content available on the Dhiya Fashion website, including but not limited to:

  • Brand name

  • Logo

  • Product photographs

  • Graphics

  • Text

  • Designs

  • Videos

  • Website content

is owned by or licensed to Dhiya Fashion, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use our content without prior written permission.

9. User Information

You are responsible for ensuring that the information provided while placing an order is accurate and complete.

Dhiya Fashion is not responsible for delays or delivery issues caused by incorrect information provided by the customer.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier providers, analytics services, marketing platforms, and other technology providers.

Your use of such services may also be subject to the respective third party's terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Dhiya Fashion shall not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, service interruptions, or incorrect information provided by customers.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

Dhiya Fashion reserves the right to update or modify these Terms of Service from time to time.

Updated terms will be published on this page with a revised effective date.

13. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business, subject to applicable law.

14. Contact Us

For questions regarding these Terms of Service:

Dhiya Fashion
Email: support.dhiyafashion@gmail.com
Phone/WhatsApp: 9751638409
Address: 5/155,kattur,Amani kondalampatty,Nattamangalam,salem,636010